Why does my phone keep dropping calls?

Asked 1 year ago
Updated 1 year ago
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Experiencing frequent dropped calls on your phone can be attributed to various factors, and resolving the issue may require a combination of troubleshooting steps:

Network Signal Issues:

  • Weak or fluctuating network signals can lead to dropped calls. Check your signal strength indicator, and if it's low, move to an area with better coverage.

Network Congestion:

  • During peak hours, network congestion can cause dropped calls. Avoid making calls in crowded places or at times when network usage is high.

Update Software:

  • Ensure your phone's operating system is up to date. Software updates often include improvements to call stability.

Restart Your Phone:

  • A simple restart can resolve temporary glitches in the phone's software or network connection.

Check for App Interference:

  • Some third-party apps, particularly those managing network connections, may interfere with calls. Disable or uninstall such apps to see if the issue persists.

SIM Card Issues:

  • A faulty or improperly inserted SIM card can cause call drops. Ensure your SIM card is securely inserted and not damaged.

Check for Call Forwarding:

  • Make sure call forwarding settings are configured correctly. Incorrect call forwarding settings may lead to dropped calls.

Network Provider Issues:

  • Contact your network provider to check for any ongoing issues in your area. They can provide information on network status and potential outages.

Reset Network Settings:

  • Resetting network settings on your phone can resolve issues related to call drops. Be aware that this will also remove saved Wi-Fi passwords.

Phone Hardware Issues:

  • If the problem persists, it could be a hardware issue. Consult with your phone manufacturer or visit a service center for a thorough assessment.
Free Brown haired female standing in urban phone box and holding bright blue handset while talking Stock Photo

If the dropped call issue continues after attempting these steps, reaching out to your mobile carrier's customer support for further assistance is advisable. They can perform additional diagnostics and offer guidance tailored to your specific network and device.

 

Read also: What to do if my phone screen is flickering

answered 1 year ago by Baishakhi Ghosh

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