---
title: "Why does my phone keep dropping calls?"  
description: "Why does my phone keep dropping calls?"  
author: "Baishakhi Ghosh"  
published: 2024-01-10  
updated: 2024-01-10  
canonical: https://answers.mindstick.com/qa/108993/why-does-my-phone-keep-dropping-calls  
category: "troubleshooting"  
tags: ["troubleshooting"]  
reading_time: 2 minutes  

---

# Why does my phone keep dropping calls?



## Answers

### Answer by Baishakhi Ghosh

[Experiencing frequent](https://answers.mindstick.com/qa/109196/what-to-do-if-my-computer-is-experiencing-frequent-crashes-and-restarts) dropped calls on your phone can be attributed to various factors, and resolving the issue may require a combination of troubleshooting steps:

## Network Signal Issues:

- Weak or fluctuating network signals can lead to dropped calls. Check your [signal strength](https://answers.mindstick.com/qa/50449/what-to-do-if-iphone-x-has-very-poor-signal-strength-signal-keeps-dropping) indicator, and if it's low, move to an area with better coverage.

## Network Congestion:

- During peak hours, network congestion can cause dropped calls. Avoid making calls in crowded places or at times when network usage is high.

## [Update Software](https://answers.mindstick.com/qa/103628/how-to-update-software):

- Ensure your phone's [operating system](https://www.mindstick.com/articles/229069/operating-system-development) is up to date. [Software updates](https://answers.mindstick.com/qa/115343/how-do-regular-software-updates-impact-performance-security-and-compatibility-with-other-tools) often include improvements to call stability.

## Restart Your Phone:

- A simple restart can resolve temporary glitches in the phone's software or [network connection](https://answers.mindstick.com/qa/94984/how-do-you-change-the-network-connection-priority-in-windows-10).

## Check for App Interference:

- Some third-party apps, particularly those managing [network connections](https://www.mindstick.com/articles/23267/establishing-network-connections-and-other-fun-things-to-do-with-ethernet-cables), may interfere with calls. Disable or uninstall such apps to see if the issue persists.

## SIM Card Issues:

- A faulty or improperly inserted SIM card can cause call drops. Ensure your SIM card is securely inserted and not damaged.

## Check for Call Forwarding:

- Make sure call forwarding settings are configured correctly. Incorrect call forwarding settings may lead to dropped calls.

## Network Provider Issues:

- Contact your network provider to check for any ongoing issues in your area. They can provide information on network status and potential outages.

**Reset [Network Settings](https://answers.mindstick.com/qa/50640/how-to-reset-network-settings-on-your-iphone-8-plus):**

- Resetting network settings on your phone can resolve issues related to call drops. Be aware that this will also remove saved Wi-Fi passwords.

## Phone Hardware Issues:

- If the problem persists, it could be a hardware issue. Consult with your phone manufacturer or visit a service center for a thorough assessment.

![Free Brown haired female standing in urban phone box and holding bright blue handset while talking Stock Photo](https://images.pexels.com/photos/5313554/pexels-photo-5313554.jpeg?auto=compress&cs=tinysrgb&dpr=1&w=500)

If the dropped call issue continues after attempting these steps, reaching out to your mobile carrier's [customer support](https://yourviews.mindstick.com/view/40507/how-to-contact-aol-customer-support-to-fix-download-and-install-error-in-aol-desktop-gold) for further assistance is advisable. They can perform additional diagnostics and offer guidance tailored to your specific network and device.

Read also: [What to do if my phone screen is flickering](https://answers.mindstick.com/qa/108988/what-to-do-if-my-phone-screen-is-flickering)


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Original Source: https://answers.mindstick.com/qa/108993/why-does-my-phone-keep-dropping-calls

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