Why does my Outlook keep saying I have unread emails?

Asked 24-Jan-2022
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1 Answer


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  • The problem stems from the Outlook App wrongly filtering email, resulting in an unread email showing up in Outlook that you can't find. To find and delete/mark as read this one pesky email, you'll have to go online and search through your emails.
  • Go to the View tab and then to the View settings.
  • Select Conditional Formatting from the drop-down menu.
  • To choose the rule Unread messages, click it, then click the Font button.
  • Select a typeface, font style, size, and colour to make your unread emails stand out in your Inbox.


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