How do I fix my phone screen that goes black when I call?

Asked 3 years ago
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How do I fix my phone screen that goes black when I call?


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Some OEMs have had a problem with proximity sensors on their products for almost a decade. Others aren't 'as consistent,' but many, particularly low-cost models, have inaccurate and unreliable proximity sensor readings. In this scenario, as in many others, it's a good idea to update your firmware. There's a chance that a recent update fixed the issue.
You can also go to Settings > Apps > All apps > Phone to see what's available. Uninstall updates for the Phone app once you've arrived. You can do so by selecting Uninstall update from the 3-dot option.
answered 3 years ago by Hitesh Vohra

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