Is Flipkart better than Amazon in India?

Asked 05-Mar-2018
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When it comes to shopping online in India, two names stand out - Amazon and Flipkart. Both have their own unique strengths and weaknesses, but the big question for many remains: which one is actually better?

Let's start by looking at the differences between the two. 

To begin with, Flipkart is an Indian e-commerce platform that has been around for almost a decade now and has become a major player in the Indian market. The platform has a wide range of products, from electronics to books, to apparel and accessories. Flipkart also offers great discounts, free shipping, and other benefits, making it a popular choice for shoppers in India.

Amazon, on the other hand, is a global online retail giant that has been around since 1994. The platform has a vast collection of products, from books to electronics, apparel, and more. Amazon also offers great discounts, free delivery and other benefits that make it a favorite choice among shoppers.

When it comes to convenience, both Flipkart and Amazon offer excellent services in India. Both platforms have a user-friendly interface that makes it easy to browse and shop. The payment options are also secure, and both platforms offer COD, debit and credit cards, and other payment options to make the shopping experience smoother. 

It's also worth noting that Amazon offers free shipping on most of its products, while Flipkart usually charges a nominal fee. Amazon also has a better selection of international brands, while Flipkart focuses more on Indian brands.

The main difference between Flipkart and Amazon lies in the range of products offered. While Flipkart has a wide range of products, Amazon offers a larger variety of products, from books to electronics, apparel, and accessories. This makes Amazon a better choice for shoppers who want to find a wide variety of products. 

When it comes to pricing, Flipkart is generally cheaper than Amazon. However, this is not always the case, and it's worth doing some research to find the best deals. Both companies also offer a wide range of payment options, including credit and debit cards, net banking, and e-wallets.

When it comes to customer service, Amazon is generally viewed as more reliable. They have a dedicated customer service team who are willing to help with any queries or problems. Flipkart, on the other hand, has a more hit-or-miss approach to customer service.

Ultimately, it's difficult to definitively say which one is better. It really depends on what your requirements are. If you're looking for a wide selection of international brands and free shipping, then Amazon might be the better choice. If you're looking for the best deals on Indian brands, then Flipkart is worth considering. Ultimately, it's a matter of personal preference.

Is Flipkart better than Amazon in India