What is a business intelligence tool?

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A business intelligence (BI) tool is software that helps organizations collect, analyze, and visualize data to support better decision-making. It turns raw business data—such as sales figures, customer information, financial records, and market trends—into clear reports, dashboards, and insights.

Business intelligence tools allow teams to:

  • Track performance and KPIs
  • Identify trends and opportunities
  • Monitor sales and customer behavior
  • Improve forecasting and strategic planning

By providing accurate, real-time insights, a professional business intelligence tool platform help businesses reduce guesswork and make data-driven decisions. Popular use cases include sales analysis, market research, risk assessment, and operational optimization. 

answered 10 days ago by Credhive Fintech

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