If your printer is not printing in color, you can troubleshoot the issue by following these steps:

Check Ink or Toner Levels: Ensure that your color ink cartridges or toners have sufficient levels. Replace any cartridges that are low or empty.

Color Printing Settings: Verify that your print job is set to print in color. In the printer settings on your computer, select "Color" or "Auto" instead of "Black and White" or "Grayscale."

Print Preview: Before sending the print job, preview it to confirm that color elements are present in the document. If the document is grayscale, it will print in black and white.

Printer Software Update: Check for updates for your printer's software or firmware. Manufacturers often release updates that address printing issues.

Clean Print Heads: If your printer has removable print heads, clean them according to the manufacturer's instructions. Clogged print heads can affect color output.

Color Calibration: Some printers offer color calibration options. Use the printer's utility software to calibrate the color settings for optimal output.

Paper Type and Quality: Ensure that you are using the correct type of paper for color printing. Low-quality or incompatible paper can affect color reproduction.

Check for Software Issues: If the issue persists, consider reinstalling or updating your printer drivers. Corrupted drivers may cause printing problems.

If the problem persists after trying these steps, consult your printer's manual for specific troubleshooting or contact the manufacturer's support for further assistance tailored to your printer model.

Read also: How to fix a printer with spooler errors