First Things First:
Double-check cartridge compatibility: Ensure the cartridges match your printer model and haven't expired. Incompatible or outdated cartridges can throw your printer into confusion.
Reinstall with care: Make sure cartridges are firmly clicked into their designated slots. A loose fit can disrupt communication. Check for any protective tape or plastic bits that might need removing.
Cleanliness is key: Dirty metal contacts on the cartridge or printer can block communication. Gently wipe them with a dry, lint-free cloth.
Next Steps:
Power cycle: Turn off your printer and unplug it for a minute. Plug it back in and turn it on. This simple reset can sometimes refresh its memory and recognize the new cartridges.
Driver update: Check for and install any available printer driver updates. Outdated drivers may not recognize newer cartridges.
Internal memory reset: Some printers have a dedicated memory reset button or procedure. Consult your printer's manual for specific instructions.
If these fail:
Consider the cartridge: A faulty cartridge, even new, can be the culprit. Try a different cartridge, even if it's a different brand (temporarily), to see if the problem persists.
Seek support: Consult your printer's manufacturer or a tech support professional. They can offer more advanced troubleshooting or diagnose potential hardware issues.