Why is my tablet not connecting to the internet?

Asked 23-Nov-2023
Updated 06-Dec-2023
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The tablet not connecting to the internet could be numerous causes of the problem. Here are some of the most prevalent causes of a tablet connecting to the internet are as follows:

  • Security key or passcode problems with WEP, WPA, or WPA2.
  • The configuration of the network connection.
  • Cables with improper connections.
  • A disabled wireless connection adapter switch.
  • Software or mechanical problems.
  • Devices that have been corrupted or incompatible.
Why is my tablet not connecting to the internet

Ways to Troubleshoot Tablet Wi-Fi Trouble

These methods will assist you in diagnosing and resolving the issue, allowing you to recover a solid Wi-Fi connection. The following are some methods to attempt for troubleshooting:

  1. Restart the device that you are using: It may seem easy, but sometimes consequently all that's needed to resolve an issue with a connection.
  2. Verify the data connectivity and mobile internet access: To access mobile data, open the Settings application, then select Network & internet or Connections, and finally Mobile data. There are situations where this won't show up if your Wi-Fi is activated. Switch off the WiFi if this is the scenario, then check once again. In the instance that you do not receive a signal data indicator, which you could be in an unreachable location. If you can, check your internet connection again after moving to a new location or going outside.
  3. Switching on and off the airplane mode: 
  • Activate the airplane mode.
  • Hold off for a minute.
  • Deactivate the airplane mode. 
  • Verify whether the connectivity issues were successfully resolved.

After following these procedures, if your issues persist, get in touch with your tablet service provider.