I have access to the phone I used to start a Google account, and it still won't verify the account. What can I do?

Asked 4 years ago 797 views

1 Answer

Follow the procedures below if you're asked to verify your identity. Keep your phone close by and, if feasible, connect it to the internet.

I have access to the phone I used to start a Google account, and it still won

Complete the task or choose More ways to verify on the 'Verify it's you' screen. You'll have some or all of the following choices:
A prompt will be sent to your phone.
Receive a verification code by text message.
On your Android device, get a security code.
On your Android device, use your screen lock or fingerprint.
Make use of the security key that was added to your Google Account.
Follow the on-screen instructions and, when requested, use your phone.

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