- Go to the Settings menu.
- Select Wi-Fi.
- Select your wifi network by tapping. Make a note of the password for your Wi-Fi network.
- Next to your Wi-Fi network, tap the blue I or information symbol.
- Choose to Forget This Network from the drop-down menu.
- Return to the Settings-> Wi-Fi menu after a few seconds, then scan for accessible Wi-Fi or reconnect to your existing Wi-Fi network.
Check to see if this resolves the issue.