How to Fix iPhone 7 Plus unknown error 0xE, iPhone not recognized in iTunes

Asked 21-Oct-2018
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How to Fix iPhone 7 Plus unknown error 0xE, iPhone not recognized in iTunes  



1 Answer


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  • Both the computer and the iOS device should be restarted.
    • Make that the PC has the most recent Windows update installed.
    • Make sure you're using the most recent version of iTunes on your computer.
    • With the exception of the keyboard and mouse, disconnect all USB accessories from your computer. Then restart your computer, launch iTunes, and plug your iOS device onto a separate USB port.
    • Error 0xE8000065 could be caused by anti-malware software installed on the PC or iPhone. Update your security software or temporarily disable it on your computer.
    • Connect your iPhone or iPad to a separate computer to see if the problem is isolated to your PC.