The notification 'iPhone has timeout' is frequently related to Error 9, and the upgrade procedure through iTunes then terminates.
Other circumstances that may cause error 9 to prevent your iPhone from restoring or updating include the following:
- Access to the Apple servers is blocked by security software.
- Access to the Apple servers is being blocked by a firewall.
- The network settings are messed up.
- iPhone that has been jailbroken.
- The network database on the PC used to hack or jailbreak other iOS devices has been damaged.
solution
Apple Support typically recommends these techniques to aid iOS device customers with iTunes restore or upgrade issues, such as the error 9 presented on the iPhone 6. After completing each step, test your device to verify whether the problem has been resolved.
- Check the iPhone-to-computer or computer-to-iPhone cable connection. Make sure no connections are loose and that all cords are properly plugged in.
- Unplug the cord that links your iPhone to your computer's USB port, then rejoin it. Carry out the same procedure on your iOS smartphone.
- Ensure that the USB cord is connected directly to the phone's port. Remove any third-party battery packs or cases if required.
- Close any virtualization software, such as Parallels or VMWare, as these may interfere with the machine's ability to interact over USB, especially if it's a new PC. Especially if they aren't set up correctly or are obsolete.
- Restart both your PC and your iPhone.
- Make sure you're using the most recent version of iTunes.
- Disconnect all USB devices except your keyboard and mouse from your computer before reconnecting your iPhone.
- Connect your iPhone to your PC using a separate USB cord.
