- From the Home screen, choose Settings.
- Select General.
- Reset may be found by scrolling down and tapping it.
- From the list of options, choose Reset all settings. This will clear your iPhone's system settings without changing any data stored on the internal memory.
- To continue, enter your device passcode if requested.
- Then press to confirm that the settings have been reset.
Wait until your iPhone reboots once the reset is completed. To utilize the Internet and online services on your device, you'll need to reconnect to your Wi-Fi network. Once connected, open the Amazon Shopping app to verify whether the issue has been resolved.