How to fix an Apple iPhone 7 that won’t turn on

Asked 19-Oct-2018
Viewed 377 times

1 Answer


There are instances when the iOS crashes for no apparent reason, and the device freezes as a result. Owners who aren't used to it or haven't had a situation like this before may become panicked, even though there's no cause to be. The interesting part is that when they bring their phone to the shop, it only takes a minute for it to start up again in the hands of a technician, and they're like 'OMG!' 'How did you pull that off?' This is how technicians deal with problems like this...

  1. For 15 to 20 seconds, press and hold the Volume Down button and the Power key (sleep/wake button) simultaneously.
  2. The white Apple logo will display if there is enough battery left to turn the iPhone on.
  3. When this happens, let go of both keys and wait for the device to completely reboot.
This is referred to as a Soft Reset. It's hardwired into the system. the phone so when the appropriate keys are pressed and held, the phone should restart.