Why does my iPhone 6s unable to restore or update through iTunes, error 9

Asked 15-Oct-2018
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Why does my iPhone 6s unable to restore or update through iTunes, error 9



1 Answer


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Error 9 is one of the error numbers that appear on iPhones and iPads when they are updated or restored using iTunes. According to Apple's support website, this issue is caused by a problem with your device's USB connection, which causes it to detach unexpectedly during syncing.

The notification 'iPhone has timeout' is frequently related to Error 9, and the upgrade procedure through iTunes then terminates.

Other circumstances that may cause error 9 to prevent your iPhone from restoring or updating include the following:

  • Access to the Apple servers is blocked by security software.
  • Access to the Apple servers is being blocked by a firewall.
  • The network settings are messed up.
  • iPhone jailbroken.
  • The network database on the computer that was previously used to hack or jailbreak other iOS devices was corrupted.

I hope this solution will help you

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