As an air traveler, you have several rights that you should be aware of and understand. The following are some of the rights you have when it comes to air travel:
1. Right to a Refund: You have the right to a full refund of your ticket price if your flight is cancelled or significantly delayed (more than two hours or more). You also have the right to a refund if you are denied boarding due to an overbooked flight.
2. Right to Compensation: In the event of a flight delay or cancellation, you may be eligible for compensation from the airline. This compensation may come as a refund, a voucher for a future flight, or even a free meal or hotel accommodation.
3. Right to Rebook: If your flight is canceled or significantly delayed, you have the right to be rebooked on the next available flight. The airline must provide this service free of charge and may even offer you a seat on another airline or in another class of service if necessary.
4. Right to Information: You can receive timely, accurate information about your flight, including any delays or cancellations. Airlines must provide this information in a timely manner and in a language that you can understand.
5. Right to Assistance: In the event of a flight delay or cancellation, the airline must provide you with assistance such as food, beverage, and accommodation. In some cases, they may also provide transportation to your destination.
6. Right to Privacy: Airlines must protect your personal information and cannot share it without your consent. They also cannot discriminate against you based on race, religion, nationality, gender, or any other protected class.
7. Right to Complain: You can complain if you feel your rights have been violated. You can file a complaint with your airline and/or the Department of Transportation.
These are just some of the rights you have as an air traveler. It is important to familiarize yourself with your rights and the laws that protect them. Knowing your rights can help you ensure that you are treated fairly and get the compensation you deserve in case of a flight delay or cancellation.
