Will AI take away jobs in India?

The honest answer is: AI will change most jobs, replace some tasks, and create new roles. The balance will depend on how quickly workers and companies adapt.

Jobs and tasks most exposed:

• Routine data entry, basic customer support and call centre scripts
• Simple content writing, translation and transcription
• Entry-level coding and testing tasks
• Back-office work in banking, insurance and BPO, a big employer in India

Areas less exposed or likely to grow:

• Jobs needing physical skill and judgement: electricians, nurses, plumbers, technicians
• Roles built on trust and human relationships: teachers, doctors, counsellors, sales
• AI-related roles: data engineering, AI safety and testing, building AI products for Indian languages
• Workers in any field who know how to use AI tools well

For India, the IT services and BPO sector, which employs millions, is under particular pressure to retrain staff. At the same time, AI could help farmers, small businesses and government services reach more people.

What you can do: learn to use AI tools in your field, build skills that combine domain knowledge with technology, and keep learning. See skills for an AI career.