It is necessary to protect privacy when using mobile banking applications to avoid unauthorized access, loss of money, and identity theft. There are some useful measures that users can undertake in order to protect their information and have safe banking sessions. It is important to ensure that the mobile operating system and the banking application are updated.
The updates usually include security patches to address issues that a hacker can exploit. It is only safe to install apps via official app stores such as Google Play or the Apple App Store, to limit the chance of installing malicious software. Public Wi-Fi networks are not suitable when it comes to mobile banking apps usage. To secure the connection, a virtual private network (VPN) may be used, in case it is required delicate information would not be intercepted.
Access control can be strengthened by allowing biometric authentication, i.e. fingerprint or face recognition, and avoid unauthorized logins. Settling and detecting unusual account activity at an early stage can be accomplished by frequent account monitoring. Enabling transaction alerts will give the user immediate notification about any activity on the account, and a timely chance to take action in case of something suspicious.
Finally, the users are advised not to click on links that appear suspicious in the messages or emails that allegedly originate in the bank. These may be phishing tricks aimed at stealing log in details. Users can considerably decrease risks and ensure their privacy when using mobile banking apps by using a combination of good digital practices and security tools.
