What to do if the mouse is not working?

Asked 17-Nov-2023
Updated 22-Dec-2023
Viewed 186 times

1 Answer


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A frozen cursor can be frustrating! Here's a quick guide to get your mouse back in action:

  • Check the basics:

Power: Is it plugged in or charged? For wireless mice, check the batteries or receiver connection.

Connection: Is it wired or wireless? For wired mice, try a different USB port. For wireless, check Bluetooth connectivity or re-pair the device.

Surface: Is your mouse pad dirty or worn? Try a different surface.

  • Software solutions:

Restart: Sometimes a simple reboot can fix glitches.

Drivers: Outdated drivers can cause issues. Update your mouse drivers through your operating system or manufacturer's website.

Software conflicts: Check for recently installed software that might interfere with your mouse. Try uninstalling any suspects.

  • Hardware issues:

Physical damage: Look for visible damage to the mouse or cable.

Cleaning: Dust or debris can block sensors. Gently clean the mouse with compressed air.

If none of these work:

Consult your mouse manual or manufacturer's support for specific troubleshooting steps.

Consider replacing the mouse if it's old or damaged.