SFDC is an abbreviation for Salesforce.com, which is a prominent and widely used cloud-based customer relationship management (CRM) platform. Salesforce offers a suite of tools and services designed to help businesses manage and analyze customer interactions, streamline sales and marketing processes, and improve overall customer engagement. With SFDC, organizations can store, access, and leverage customer data, automate tasks, and gain valuable insights into their customer relationships. Salesforce is known for its scalability, customization options, and the ability to integrate with other business applications, making it a go-to solution for companies of all sizes looking to optimize their customer-centric operations.