How do you fix Outlook that does not show all emails?

Asked 25-Jan-2022
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1 Answer


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Examine Your Sync Options
If you have Outlook set to show emails after a particular amount of time has passed, this could explain why not all of your emails appear in the Inbox folder.

  • Open Outlook and go to Accounts
  • Then select Change mailbox sync settings from the drop-down menu.
  • Allow Outlook to automatically sync and download new messages. After that, restart the app and go through your inbox.


Examine Your Connection
Your email account may fail to sync properly to Outlook's servers if your network connection is unreliable.

You can use the following solutions to re-establish your connection:

  1. Close the app after logging out of your Outlook account. Then restart the app and log back in.
  2. Turn your computer off and unplug the power cord.  Do the same on your router. Leave your computer and modem unplugged for two minutes. Then power up your devices and check if all your emails are there.
  3. If there are other devices using the connection, disconnect them.
  4. Try a different network, if that’s possible. Set up a mobile hotspot and check if that helps.
  5. Read more