My laptop is plugged in to power and the battery still drains while using it

Asked 19-Sep-2018
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My laptop is plugged in to power and the battery still drains while using it


1 Answer


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The charger isn't put correctly at one end or the other, which is the most common reason the laptop won't charge even when plugged in. Check that the plug end is securely positioned in the socket, and then that the connector to the laptop is securely seated as well.
Many chargers feature a small LED light to indicate that they're receiving power, and some laptops have an LED to signal that the charger is on. To rule out an issue with the charger itself, check sure it is lighted.
Not all of the ports on current laptops, particularly the new USB-C connections, are designed to receive power. If inserting the charger into one port doesn't appear to be working, try plugging it into a different port to see if it makes a difference.
When it comes to USB-C chargers, don't just plug your laptop into any charger that has a USB-C cord. Laptop chargers,for example, have a specified wattage that differs significantly from that of a smartphone charger. Always use the charger that came with your laptop; otherwise, the charger may not provide enough power to protect the laptop from toppling over.