---
title: "How would you check What is stopping the Skype from connecting?"  
description: "How would you check What is stopping the Skype from connecting?"  
author: "Steilla Mitchel"  
published: 2022-03-14  
canonical: https://answers.mindstick.com/qa/96276/how-would-you-check-what-is-stopping-the-skype-from-connecting  
category: "troubleshooting"  
tags: ["troubleshooting", "skype"]  
reading_time: 2 minutes  

---

# How would you check What is stopping the Skype from connecting?

How would you [check](https://yourviews.mindstick.com/view/84635/want-to-buy-a-laptop-for-gaming-purposes-check-the-list-now) What is stopping the Skype from connecting?

## Answers

### Answer by Hitesh Vohra

![How would you check What is stopping the Skype from connecting?](https://answers.mindstick.com/questionanswer/93c0f3b5-d118-43e4-98bf-9cc9a2540cfd/images/c18820c5-efdd-4b88-8881-b4cd6d6503f0.jpeg)\

- You can also launch the **Settings menu** within the [**Skype**](https://answers.mindstick.com/qa/96295/how-can-you-record-a-skype-video-chat-so-you-can-put-it-into-a-movie) app by tapping the three-dot Menu button in the top-left corner. From the left-hand menu, select Help & Feedback, then click Skype Status to access the page in your browser.
- You may test your microphone (and speakers) in the app if your Skype microphone isn't working. Choose Settings from the three-dot Menu button, then the Audio & Video tab from the list.
- Speak into your microphone to test it. As you speak, the blue dots beneath Microphone should move.
- Try a test call whether everything above is working properly. To do so, open Skype and go to **Settings > Audio** & Video > Make a free test call at the bottom of the screen. You can also add the Skype user echo123 (called Echo / Sound Test Service) to your contacts list and use it as a test call.
- You should also examine Windows 10's privacy settings for camera access, just as you did with the microphone problem. Navigate to Settings > Privacy and select Camera from the left sidebar, which is located beneath App permissions.
- You'll have poor call quality if you or anybody else on your network overloads your network bandwidth with heavy activity like downloading large files or streaming 4K video.

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**Read More: [What is video messaging on Skype?](https://answers.mindstick.com/qa/96277/what-is-video-messaging-on-skype)**


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