---
title: "Why does my Microsoft Outlook says not connected to the server while I can get the same email on my iPhone?"  
description: "Why does my Microsoft Outlook says not connected to the server while I can get the same email on my iPhone?"  
author: "Lily Chitlangiya"  
published: 2022-01-25  
canonical: https://answers.mindstick.com/qa/95219/why-does-my-microsoft-outlook-says-not-connected-to-the-server-while-i-can-get-the-same-email-on-my-iphone  
category: "troubleshooting"  
tags: ["outlook", "outlook email", "microsoft outlook", "troubleshooting"]  
reading_time: 1 minute  

---

# Why does my Microsoft Outlook says not connected to the server while I can get the same email on my iPhone?

Why does my [Microsoft](https://www.mindstick.com/articles/85718/microsoft-accelerates-modern-bi-adoption-with-power-bi-premium) Outlook says not [connected](https://www.mindstick.com/interview/126/define-connected-and-disconnected-data-access-in-ado-dot-net) to the [server](https://www.mindstick.com/articles/710/apache-server-installation-on-windows) while I can get the same [email](https://www.mindstick.com/articles/44267/how-to-protect-from-getting-spam-emails) on my iPhone?

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## Answers

### Answer by Hitesh Vohra

**Steps to Fix it:**

- Just went through and removed each of my accounts from the Outlook app one by one.
- To uninstall the **'[Outlook](https://answers.mindstick.com/qa/95234/how-do-i-resolve-an-outlook-0x800ccc0e-error)' app** from my iPhone, Simply went to the iOS settings, 'Storage & icloud' settings, manage storage, picked the 'Outlook' app, and clicked 'Delete.'
- The software was re-downloaded from the App Store.
- Then re-entered my accounts into the app.
- Your iPhone is running the most recent version of iOS 10, plus You routinely update your apps.

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**Read More: [Why are documents uploaded into a PDF?](https://answers.mindstick.com/qa/95080/why-are-documents-uploaded-into-a-pdf)**


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Original Source: https://answers.mindstick.com/qa/95219/why-does-my-microsoft-outlook-says-not-connected-to-the-server-while-i-can-get-the-same-email-on-my-iphone

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