---
title: "Why am I not able to open a PDF through PDF Viewer and Reader is installed."  
description: "Why am I not able to open a PDF through PDF Viewer and Reader is installed."  
author: "Lily Chitlangiya"  
published: 2022-01-18  
canonical: https://answers.mindstick.com/qa/95133/why-am-i-not-able-to-open-a-pdf-through-pdf-viewer-and-reader-is-installed  
category: "troubleshooting"  
tags: ["pdf file", "troubleshooting", "pdf viewer"]  
reading_time: 1 minute  

---

# Why am I not able to open a PDF through PDF Viewer and Reader is installed.

Why am I not able to open a PDF through [PDF Viewer](https://answers.mindstick.com/qa/95134/i-have-enabled-the-chrome-pdf-viewer-but-the-pdf-files-are-still-downloading-how-to-stop-this-and-view-these-pdf-files-within-chrome) and Reader is installed.

\

## Answers

### Answer by Hitesh Vohra

The **Adobe [PDF](https://answers.mindstick.com/qa/95166/how-do-i-find-and-replace-it-in-a-pdf) viewer** can open practically every file type. However, you may occasionally discover that your Adobe is unable to open PDF files on your Android device. This can happen for a variety of reasons, including the **PDF not being correctly decoded during download** or its format not being supported by Adobe. However, you do not need to be concerned about Adobe not opening PDF on your Android because there are other **solutions available**. One of the solutions for adobe not opening pdf on android may be found here. \

1. Go to the settings menu on your smartphone.
2. Select Apps.
3. Locate the Adobe Reader application.
4. Select Force Stop from the drop-down menu.
5. To **force a stop, click Okay.**
6. Clear cache and clear data are the two options available.
7. Then navigate to the Playstore.
8. **Restart your phone.**

**[Read more](https://answers.mindstick.com/qa/95135/how-do-you-change-a-pdf-file-so-you-can-type-on-it)**


---

Original Source: https://answers.mindstick.com/qa/95133/why-am-i-not-able-to-open-a-pdf-through-pdf-viewer-and-reader-is-installed

Copyright © MindStick Software Pvt. Ltd. This Markdown version is provided for developers, AI systems, and offline reading.