---
title: "Why can't I connect to my Google account on an old Android phone?"  
description: "Why can't I connect to my Google account on an old Android phone?"  
author: "Lily Chitlangiya"  
published: 2021-12-27  
canonical: https://answers.mindstick.com/qa/94794/why-can-t-i-connect-to-my-google-account-on-an-old-android-phone  
category: "troubleshooting"  
tags: ["google", "android", "troubleshooting"]  
reading_time: 2 minutes  

---

# Why can't I connect to my Google account on an old Android phone?

Why can't I [connect](https://www.mindstick.com/interview/369/what-is-jquery-connect) to my Google account on an old [Android](https://www.mindstick.com/articles/1672/android-internals) [phone](https://www.mindstick.com/blog/300535/manage-your-smartphone-addiction)?

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## Answers

### Answer by Hitesh Vohra

**Reasons Why can't you connect to your [Google](https://answers.mindstick.com/qa/95441/are-impressions-in-google-webmaster-tools-search-queries-for-exact-phrase-or-broad-match) account on an old Android phone:**

![Why can](https://answers.mindstick.com/questionanswer/2d039102-d4ef-4a96-966c-1d1f0a66a706/images/bbcb80e1-6477-4a1a-a6ac-6cf66fae2859.jpeg) **\**

- To be clear, there are a variety of reasons why you can't add a Google account to Android. The issue could be caused by a variety of factors, including the well-known Google server issue, flaws or corrupted caches in Google Play Services (or other core Android apps), obsolete software, and so on.
- Start by **rebooting your phone** and then going through the procedure again to see whether you can still add a Google account to Android.
- If not, perform the following steps to **delete the cache and data** for the Google Play Services app.Take your phone out of your pocket. Select Apps & Notifications from the drop-down menu. Choose 'All Apps' from the drop-down menu. From the list, locate and select Google Play Services. To reset the Play Service app, select Clear storage (or Clear data).
- Reboot your phone, then try signing in to your Google account to check whether it now works.

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**Read More: [How do you add a device to a Google account?](https://answers.mindstick.com/qa/94792/how-do-you-add-a-device-to-a-google-account)**


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Original Source: https://answers.mindstick.com/qa/94794/why-can-t-i-connect-to-my-google-account-on-an-old-android-phone

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