---
title: "How can I know if an iPhone screen issue is software-related or hardware-related?"  
description: "How can I know if an iPhone screen issue is software-related or hardware-related?"  
author: "Lily Chitlangiya"  
published: 2021-12-15  
canonical: https://answers.mindstick.com/qa/94575/how-can-i-know-if-an-iphone-screen-issue-is-software-related-or-hardware-related  
category: "troubleshooting"  
tags: ["iphone", "troubleshooting"]  
reading_time: 1 minute  

---

# How can I know if an iPhone screen issue is software-related or hardware-related?

How can I know if an iPhone [screen](https://www.mindstick.com/forum/1382/print-something-that-is-not-shown-on-the-screen-using-wpf) issue is [software](https://www.mindstick.com/articles/23272/why-software-localization-is-important-for-your-business)-related or [hardware](https://www.mindstick.com/blog/303100/best-pc-hardware-2023)-related?

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## Answers

### Answer by Hitesh Vohra

![How can I know if an iPhone screen issue is software-related or hardware-related?](https://answers.mindstick.com/questionanswer/03fa4a96-da90-4d4f-8447-c74a0d2ff46a/images/65e2d98c-e76c-4a50-80ae-347665f2bb34.jpeg) **\**

- [**iOS**](https://answers.mindstick.com/qa/51466/how-to-fix-an-iphone-se-that-got-stuck-on-black-screen-after-installing-ios-11-4-update) includes a function called 'Analytics & Improvements' that allows you to see if your iPhone has any hardware concerns. It's also compatible with older iOS versions including iOS 10, 11, and 12.
- To begin, open your iPhone's Settings app and go to **Privacy > Analytics & Improvements > Analytics Data.**
- You should see a number of logs linked to analytics on the next screen. Now look through the full list for a file called panic-xxx.ips. The panic-base or panic-full file can be used.
- If you encounter a panic file, it signifies your iOS device has experienced a major problem that has prevented it from beginning properly.

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**Read More: [Will old iPhones below 10 get the iOS 15 update?](https://answers.mindstick.com/qa/94587/will-old-iphones-below-10-get-the-ios-15-update)**


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