---
title: "Why is WhatsApp not connecting to the internet?"  
description: "Why is WhatsApp not connecting to the internet?"  
author: "Lily Chitlangiya"  
published: 2021-12-14  
canonical: https://answers.mindstick.com/qa/94535/why-is-whatsapp-not-connecting-to-the-internet  
category: "troubleshooting"  
tags: ["whatsapp", "troubleshooting"]  
reading_time: 2 minutes  

---

# Why is WhatsApp not connecting to the internet?

Why is WhatsApp not connecting to the [internet](https://www.mindstick.com/articles/44099/best-internet-hobby)?

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## Answers

### Answer by Hitesh Vohra

- Turn **your device off** and on again to restart it.
- Open the Settings app on your device, go to Network & Internet, and toggle **Airplane mode on and off.**
- Open the Settings app on your device and go to **Network & Internet > Internet**. Tap the Settings icon next to your carrier. Turn on your mobile data.
- Open the Settings app on your device, then tap **Apps > [WhatsApp](https://answers.mindstick.com/qa/94491/what-are-some-of-the-problems-you-face-on-whatsapp) > Mobile data & Wi-Fi >** enable Background data. Install the most recent version of WhatsApp from the Google Play Store. Upgrade your Android device's operating system to the most recent version available.
- Instead of a check mark, look for a clock indicator next to your messages. If this is the case, it indicates that your messages are not being delivered.
- Check your device's network signal to see if it's flickering or empty.
- Turn Wi-Fi off and on in your device's Settings > Network & internet > Internet.
- Connect to a variety of Wi-Fi hotspots.
- Ensure that Wi-Fi is turned on while in sleep mode.
- Restart your wireless router.

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**Read More: [Can you pause a WhatsApp video call?](https://answers.mindstick.com/qa/94536/can-you-pause-a-whatsapp-video-call)**


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Original Source: https://answers.mindstick.com/qa/94535/why-is-whatsapp-not-connecting-to-the-internet

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