---
title: "What is the problem when an app is not responding in an Android phone?"  
description: "What is the problem when an app is not responding in an Android phone?"  
author: "Lily Chitlangiya"  
published: 2021-12-09  
canonical: https://answers.mindstick.com/qa/94430/what-is-the-problem-when-an-app-is-not-responding-in-an-android-phone  
category: "troubleshooting"  
tags: ["android", "troubleshooting"]  
reading_time: 2 minutes  

---

# What is the problem when an app is not responding in an Android phone?

What is the [problem](https://yourviews.mindstick.com/view/84543/mass-layoffs-in-2023-problem-for-employees) when an app is not responding in an [Android](https://www.mindstick.com/articles/1672/android-internals) [phone](https://www.mindstick.com/blog/300535/manage-your-smartphone-addiction)?

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## Answers

### Answer by Hitesh Vohra

These are just a few of the well-known difficulties that can make using our Android phones a chore at times. While a faulty app, system problems, low storage, and other factors could all contribute to the problem, it's most likely due to **a buggy app, system malfunctions, and other factors.** \
An app's cached data can sometimes **cause it to malfunction**, such as when it won't load, stops responding, or crashes. If this is the case, all you have to do is clear the cached data as shown below.

- Turn on your phone. **Settings**
- **Select Apps & Notifications** from the drop-down menu.
- **Tap See the full list of apps** (Or any option available to view your apps list)
- Now, from the list, **choose the app that is affected**. For example, Google, WhatsApp, or anything else.
- Then there's **Storage and Cache**.
- Finally, s**elect 'Clear cache'** from the drop-down menu. Don't start the 'Clear data' button for now

Close and **restart the faulty app** to determine whether it has stopped shutting down on its own. If it happens, you can reset the programme by **pressing the 'Clear data' button**. Please keep in mind that this will delete the app's data.


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Original Source: https://answers.mindstick.com/qa/94430/what-is-the-problem-when-an-app-is-not-responding-in-an-android-phone

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