---
title: "What do I do if the phone won't turn on or has a black screen after a drop?"  
description: "What do I do if the phone won't turn on or has a black screen after a drop?"  
author: "Lily Chitlangiya"  
published: 2021-12-09  
canonical: https://answers.mindstick.com/qa/94400/what-do-i-do-if-the-phone-won-t-turn-on-or-has-a-black-screen-after-a-drop  
category: "troubleshooting"  
tags: ["android", "troubleshooting"]  
reading_time: 2 minutes  

---

# What do I do if the phone won't turn on or has a black screen after a drop?

What do I do if the [phone won](https://answers.mindstick.com/qa/108742/what-to-do-if-your-phone-won-t-charge)'t turn on or has a [black screen](https://answers.mindstick.com/qa/50396/how-to-fix-apple-iphone-x-that-turned-off-and-no-longer-turns-on-or-stuck-on-a-black-screen) after a [drop](https://yourviews.mindstick.com/view/84030/how-to-investigate-a-sudden-drop-in-organic-traffic)?

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## Answers

### Answer by Hitesh Vohra

There is no single cause for a **blacked-out mobile [screen](https://www.mindstick.com/forum/1382/print-something-that-is-not-shown-on-the-screen-using-wpf).** It might be caused by the device's software, or it can be caused by a hardware breakdown in the LCD component itself. The technique for bringing your [phone](https://www.mindstick.com/articles/95862/mobile-phone-technology-has-revolutionized-the-marketing-industry)'s screen back to life begins with determining why the screen is dark and taking into account a few additional factors.

A tiny software malfunction is the easiest of all the cellphone screen difficulties to fix. These flaws might appear out of nowhere and cause your gadget to behave strangely. To fix the problem, simply remove the battery from the phone, wait a few seconds, and then replace it. Restart the device to see if the quick reset fixed the problem with the screen. Some devices also offer a hard reset feature that you may use without having to look at the screen.If your device has a hard reset feature and you don't mind losing all of your data, a hard reset will sometimes fix problems that a soft reset won't.

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**Read More: [What was the most interesting challenge you faced while developing an android application?](https://answers.mindstick.com/qa/94403/what-was-the-most-interesting-challenge-you-faced-while-developing-an-android-application)**


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Original Source: https://answers.mindstick.com/qa/94400/what-do-i-do-if-the-phone-won-t-turn-on-or-has-a-black-screen-after-a-drop

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