---
title: "What should I do when my screen goes black for no reason but the phone still works?"  
description: "What should I do when my screen goes black for no reason but the phone still works?"  
author: "Lily Chitlangiya"  
published: 2021-12-09  
canonical: https://answers.mindstick.com/qa/94393/what-should-i-do-when-my-screen-goes-black-for-no-reason-but-the-phone-still-works  
category: "troubleshooting"  
tags: ["android", "troubleshooting"]  
reading_time: 1 minute  

---

# What should I do when my screen goes black for no reason but the phone still works?

What should I do when my [screen](https://www.mindstick.com/forum/1382/print-something-that-is-not-shown-on-the-screen-using-wpf) goes [black](https://www.mindstick.com/articles/300145/women-designers-leather-jackets) for no reason but the [phone](https://www.mindstick.com/blog/300535/manage-your-smartphone-addiction) still works?

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## Answers

### Answer by Hitesh Vohra

Connect the phone, wait five minutes, and then attempt a **Force Restart.** This ensures that the phone has enough power to restart, and restarting may clear any errors affecting the screen. Remove the battery if possible, wait 30 seconds or more, then reinstall the battery and restart your phone. If you are unable to remove the battery from your phone, you must allow it to completely discharge. Then recharge it and try again to restart the phone. Remove the stylus if you have one and see if it turns on the screen. If so, go to Settings > General management > Reset, then select Auto Restart and set a time for your phone to restart. You'll have to wait until then to see if an automatic restart resolves your issue. \
**Read More: [Why do I see 'this chat doesn't seem to exist' on a Telegram link?](https://answers.mindstick.com/qa/95313/why-do-i-see-this-chat-doesn-t-seem-to-exist-on-a-telegram-link)**


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Original Source: https://answers.mindstick.com/qa/94393/what-should-i-do-when-my-screen-goes-black-for-no-reason-but-the-phone-still-works

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