---
title: "My phone works but my screen is black why?"  
description: "My phone works but my screen is black why?"  
author: "Lily Chitlangiya"  
published: 2021-12-09  
canonical: https://answers.mindstick.com/qa/94392/my-phone-works-but-my-screen-is-black-why  
category: "troubleshooting"  
tags: ["android", "troubleshooting"]  
reading_time: 1 minute  

---

# My phone works but my screen is black why?

My [phone](https://www.mindstick.com/blog/300535/manage-your-smartphone-addiction) works but my [screen](https://www.mindstick.com/forum/1382/print-something-that-is-not-shown-on-the-screen-using-wpf) is [black](https://www.mindstick.com/articles/300145/women-designers-leather-jackets) why?

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## Answers

### Answer by Hitesh Vohra

It's possible that **dust and debris** will prevent your phone from charging properly. Wait until the phone's batteries are entirely depleted and the phone shuts down before charging it and **restarting it. T**his should get your phone working again if there is a critical system fault producing the black screen.

## Solution

**Force the phone to restart**. A hard restart can clear up a lot of crucial system issues. Depending on the model of Android phone you have, you may need to press a combination of buttons to force the phone to restart, such as:

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- Press and hold the Home, Power, and Volume Down/Up buttons at the same time.
- Hold down the Home and Power buttons.
- Hold down the Power/Bixby button until the phone totally turns down.
- After your phone has completely shut down, remember to restart it.


---

Original Source: https://answers.mindstick.com/qa/94392/my-phone-works-but-my-screen-is-black-why

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