---
title: "How to fix Netflix that keeps crashing, not working on your iPhone SE after updating to iOS 11.3.1"  
description: "How to fix Netflix that keeps crashing, not working on your iPhone SE after updating to iOS 11.3.1"  
author: "James ann"  
published: 2018-10-28  
canonical: https://answers.mindstick.com/qa/51494/how-to-fix-netflix-that-keeps-crashing-not-working-on-your-iphone-se-after-updating-to-ios-11-3-1  
category: "troubleshooting"  
tags: ["iphone se"]  
reading_time: 2 minutes  

---

# How to fix Netflix that keeps crashing, not working on your iPhone SE after updating to iOS 11.3.1  

How to [fix](https://yourviews.mindstick.com/view/81628/how-to-fix-your-broken-heart-try-out-these-ways-for-sure) [Netflix](https://yourviews.mindstick.com/story/3506/best-horror-thrillers-korean-series-on-netflix) that [keeps crashing](https://answers.mindstick.com/qa/50414/how-to-fix-an-iphone-x-that-keeps-crashing-shutting-down-randomly-after-updating-ios), not [working on your iPhone](https://answers.mindstick.com/qa/50433/what-to-do-if-spotify-keeps-crashing-or-not-working-on-your-iphone-x) [SE after updating](https://answers.mindstick.com/qa/51491/how-to-fix-gmail-that-doesn-t-load-properly-or-keeps-crashing-on-an-iphone-se-after-updating-to-ios-11-4-1) to [iOS](https://www.mindstick.com/articles/12425/ios-11-vs-android-o-a-comparison) [11.3.1](https://answers.mindstick.com/qa/51497/how-to-fix-email-setup-error-on-iphone-se-after-updating-to-ios-version-11-3-1) \
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## Answers

### Answer by Hitesh Vohra

If an app restart doesn't work, the next step should be to conduct a soft reset or restart on your **iPhone X**. A soft reset or device restart is a highly suggested treatment for minor software problems and issues. You don't need to back up [your iPhone](https://answers.mindstick.com/qa/50411/what-to-do-if-your-iphone-x-can-t-be-detected-by-computer) data because it won't affect any of your other devices. This procedure is likely to resolve random system faults and small app troubles. Here's how to perform a soft reset on your iPhone X: \
1. For a few seconds, **press and hold the Side/Power button** and either Volume button simultaneously. ![How to fix Netflix that keeps crashing, not working on your iPhone SE after updating to iOS 11.3.1](https://answers.mindstick.com/questionanswer/d8613453-4d22-4cba-8751-ddb57f26af2e/images/3e7de6cc-deb5-4fd0-8a71-ee5c00813bc1.jpeg)\
2. Release the buttons when you get the Slide to **Power off instruction.** 3. To **turn off your phon**e, slide the Power switch to the right. 4. Press and **hold the Side/Power button for around 30 seconds**, or until the Apple logo shows. When your iPhone X has fully booted up, launch Netflix again and see if it’s already working properly.


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Original Source: https://answers.mindstick.com/qa/51494/how-to-fix-netflix-that-keeps-crashing-not-working-on-your-iphone-se-after-updating-to-ios-11-3-1

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