---
title: "What to do when you encounter problems while trying to restore your iPhone X?"  
description: "What to do when you encounter problems while trying to restore your iPhone X?"  
author: "Richardson hayes"  
published: 2018-10-15  
canonical: https://answers.mindstick.com/qa/50480/what-to-do-when-you-encounter-problems-while-trying-to-restore-your-iphone-x  
category: "troubleshooting"  
tags: ["iphone x"]  
reading_time: 1 minute  

---

# What to do when you encounter problems while trying to restore your iPhone X?

What to do when you encounter problems while [trying](https://yourviews.mindstick.com/view/81315/american-left-trying-to-get-donald-trump-s-victory) to [restore](https://www.mindstick.com/blog/239/how-to-back-up-and-restore-a-mysql-database) [your iPhone](https://answers.mindstick.com/qa/50411/what-to-do-if-your-iphone-x-can-t-be-detected-by-computer) X?\
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## Answers

### Answer by Hitesh Vohra

- You may put your **[iPhone](https://answers.mindstick.com/qa/94896/what-is-the-cheaper-alternative-of-the-iphone-13) or iPad into recovery mode** and then restore it from your computer.
- In some cases, you may need to restore your device using recovery mode:
- Your computer refuses to recognise your device or displays a message indicating that it is in recovery mode.
- If your screen has been stuck on the Apple logo for several minutes and there is no progress indicator on the screen.
- The recovery mode screen appears.
- Check to see if your Mac is up to date. If you're using iTunes, check sure you're using the most recent version.
- Open Finder on a Mac running macOS Catalina. Open iTunes on a Mac running macOS Mojave or earlier, or on a PC. Close iTunes if it's already open, then open it again. Determine which version of macOS your Mac is running.

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**Read More: [How do I install Windows 7/8 on a Mac?](https://answers.mindstick.com/qa/50021/how-do-i-install-windows-7-8-on-a-mac)**


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Original Source: https://answers.mindstick.com/qa/50480/what-to-do-when-you-encounter-problems-while-trying-to-restore-your-iphone-x

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