# How to fix an iPhone X that won’t pair or connect to a Bluetooth device 

URL: https://answers.mindstick.com/qa/50454/how-to-fix-an-iphone-x-that-won-t-pair-or-connect-to-a-bluetooth-device

How to [fix an iPhone](https://answers.mindstick.com/qa/50409/how-to-fix-an-iphone-x-that-s-suddenly-slowing-down-keeps-freezing-and-lagging) X that won’t pair or [connect](https://www.mindstick.com/interview/369/what-is-jquery-connect) to a [Bluetooth](https://www.mindstick.com/blog/11658/all-you-need-to-know-about-bluetooth-5) [device](https://www.mindstick.com/articles/331690/how-much-time-should-we-spend-on-your-devices-every-day) \
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## Answers

### Answer by Hitesh Vohra

The most common cause of Bluetooth connection problems is **forgetting or deleting the Bluetooth device** from your iPhone X memory. It's a method of allowing your iPhone X and Bluetooth device to link and talk with each other for the first time. To remove a Bluetooth device from your iPhone X, follow these steps: \
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1. Go to the **Settings menu.**
2. **Toggle** on Bluetooth.
3. Then, next to the Bluetooth device, **press the blue I (information symbol).**
4. Then select Forget This Device from the d**rop-down menu.**

If you notice more than one Bluetooth device in the list, re**peat the process to erase** all of your additional Bluetooth devices. This will ensure that none of your other devices are interfering with your existing Bluetooth connection.