---
title: "What you can do if iPhone X screen is not responding"  
description: "What you can do if iPhone X screen is not responding"  
author: "Deepak Aiyappa"  
published: 2018-10-15  
canonical: https://answers.mindstick.com/qa/50420/what-you-can-do-if-iphone-x-screen-is-not-responding  
category: "troubleshooting"  
tags: ["iphone x"]  
reading_time: 2 minutes  

---

# What you can do if iPhone X screen is not responding 

What you can do [if iPhone](https://answers.mindstick.com/qa/50413/what-to-do-if-iphone-x-freezes-and-won-t-power-down) X [screen is not responding](https://answers.mindstick.com/qa/108528/what-to-do-if-your-phone-screen-is-not-responding-to-touch) \
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## Answers

### Answer by Hitesh Vohra

**Recovery mode restore** is frequently the key to resolving software issues that defy standard troubleshooting approaches such as a forced restart and reset. \

- Use the **Apple-supplied USB connection** or Lightning cable to connect your iPhone X to a Windows or Mac computer.
- On your PC, **launch iTunes**. Make sure you're using the most recent version of iTunes.
- While your iPhone is connected, use the following **steps to force it to restart:**
- Quickly press and release the Volume Up button.
- Then, swiftly push and release the **Volume Down button.**
- Finally, **hold the Side (Power) button down**. Wait for the Recovery Mode [screen](https://www.mindstick.com/forum/1382/print-something-that-is-not-shown-on-the-screen-using-wpf) instead of releasing the button when you see the Apple logo.

If you're given the choice of restoring or updating, choose Update. If you do so, **iTunes will attempt to restore iOS** without wiping your data and will download the appropriate software for your device. If the download takes **longer than 15 minutes**, your iPhone will exit recovery mode, and you'll have to repeat the process to go back into recovery mode.


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Original Source: https://answers.mindstick.com/qa/50420/what-you-can-do-if-iphone-x-screen-is-not-responding

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