# How to fix an iPhone X that is stuck on Apple logo after installing iOS 11.4.1 update 

URL: https://answers.mindstick.com/qa/50417/how-to-fix-an-iphone-x-that-is-stuck-on-apple-logo-after-installing-ios-11-4-1-update

How to [fix an iPhone](https://answers.mindstick.com/qa/50409/how-to-fix-an-iphone-x-that-s-suddenly-slowing-down-keeps-freezing-and-lagging) X that is stuck on [Apple](https://yourviews.mindstick.com/view/86701/story-of-foxconn-a-key-manufacturer-of-apple-products-iphones) logo after installing [iOS](https://www.mindstick.com/articles/12425/ios-11-vs-android-o-a-comparison) [11.4.1 update](https://answers.mindstick.com/qa/50415/how-to-fix-an-iphone-x-that-is-not-responding-or-gets-stuck-after-installing-ios-11-4-1-update) \
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## Answers

### Answer by Hitesh Vohra

**iPhone is still stuck** and a factory reset isn't an option, you'll need to restore it from recovery mode. This procedure necessitates the usage of a computer running the most recent version of iTunes. To begin, **connect your iPhone to your computer** and launch iTunes. To avoid system incompatibilities, make sure you're running the most recent version of iTunes. While your **iPhone X** is connected, follow these steps to force a restart: \

1. **Quickly press** and **release the Volume Up button.**
2. Then, **swiftly push** and release the Volume Down button.
3. Finally, **hold down the Power/Side button** until you get the Recovery Mode screen. When the Apple logo shows, don't let go of the button since you need to get into recovery mode.
4. Wait for the **Restore or [Update](https://www.mindstick.com/forum/156355/what-is-google-pigeon-update) prompt** to appear when you see the recovery mode or Connect to iTunes screen. Then choose Restore from the **drop-down menu.**

To finish the iOS restore, follow the rest of the onscreen instructions. It takes **about 15 minutes** for iTunes to download and reinstall iOS on your smartphone. Your iPhone will exit recovery mode if the restoration procedure takes longer than that.