---
title: "What to do if your iPhone X can’t be detected by computer"  
description: "What to do if your iPhone X can’t be detected by computer"  
author: "Deepak Aiyappa"  
published: 2018-10-15  
canonical: https://answers.mindstick.com/qa/50411/what-to-do-if-your-iphone-x-can-t-be-detected-by-computer  
category: "troubleshooting"  
tags: ["iphone x"]  
reading_time: 2 minutes  

---

# What to do if your iPhone X can’t be detected by computer

What to do if [your iPhone](https://answers.mindstick.com/qa/50435/how-to-fix-facebook-app-that-keeps-crashing-on-your-iphone-x) X can’t be detected by computer\
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## Answers

### Answer by Hitesh Vohra

Attempt to **restore your device** using a previous backup, rather than the one you just made (if you managed to create a backup in iTunes anyway). \
The following are the **general steps** for performing a thorough restoration: \

1. Make a **copy of your files** as a backup. You can accomplish this in a variety of methods, but the quickest and most efficient method is to use iTunes on your PC or Mac. If you don't want to make a backup, simply follow the procedures in this link to delete everything on your phone.
2. **Use the cable** that came with your phone to connect your iPhone to your computer.
3. We're assuming you remember your **phone's passcode**, so just type it in when prompted.
4. When **iTunes** asks for a specific device, **select your iPhone.**
5. Select the option that will **restore your data** once you're at the Summary panel or screen.
6. Click the **Restore button to confirm.**
7. Allow a few moments for iTunes to **restore your device's factory settings.** It may also take some time if iTunes needs to update to a newer version of the operating system.
8. All software settings should be **restored t**o their defaults after this factory reset.


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Original Source: https://answers.mindstick.com/qa/50411/what-to-do-if-your-iphone-x-can-t-be-detected-by-computer

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