---
title: "Why is Touch Input not responding / not working on my iPhone 6s and how to fix it?"  
description: "Why is Touch Input not responding / not working on my iPhone 6s and how to fix it?"  
author: "Torres mary"  
published: 2018-10-15  
canonical: https://answers.mindstick.com/qa/50393/why-is-touch-input-not-responding-not-working-on-my-iphone-6s-and-how-to-fix-it  
category: "troubleshooting"  
tags: ["iphone 6s"]  
reading_time: 2 minutes  

---

# Why is Touch Input not responding / not working on my iPhone 6s and how to fix it? 

Why is [Touch](https://yourviews.mindstick.com/view/50531/get-in-touch-with-the-world-class-3d-product-design-companies) [Input](https://www.mindstick.com/interview/1546/html5-input-elements) not responding / not [working on my iPhone](https://answers.mindstick.com/qa/95549/why-is-safari-not-working-on-my-iphone-xr) 6s and how to [fix](https://yourviews.mindstick.com/view/81628/how-to-fix-your-broken-heart-try-out-these-ways-for-sure) it? \
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## Answers

### Answer by Hitesh Vohra

Touchscreen issues can be caused by either a **software bug or bad hardware**. In most circumstances, an app issue would cause the iPhone touchscreen to stop working. The issue can be narrowed down to a single stock or third-party software, as well as the iOS device itself. Often, the issue manifests as a simple malfunction that occurs at random, but it can also be more sophisticated at times. Complex touchscreen issues are typically those that were caused by a defective firmware update and could not be resolved using any of the available remedies. This is what happened to several [iPhone 6s](https://answers.mindstick.com/qa/50387/how-to-fix-apple-iphone-6s-problem-on-calls-that-go-straight-to-voicemail) owners after they installed the iOS 11 firmware update, which resulted in an unresponsive touchscreen.

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## Solution

efficient solution to sophisticated software issues impacting iOS devices, including your iPhone 6s, is a **recovery mode restoration.**

Here's how to **restore your iPhone 6**s from recovery mode:

1. Connect your **iPhone to a computer** using a USB cable.
2. On your PC, **launch iTunes.**
3. **Press and hold the Power and Home keys** on your iPhone while it is connected until the Recovery Mode screen appears. When the Apple logo displays, do not release the buttons; instead, wait for the recovery mode screen.
4. When iTunes asks if you want to **restore or update**, choose Update to have iTunes reinstall iOS without wiping your data.

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Wait until iTunes has finished downloading your iPhone's software. Your device will exit recovery mode if the operation takes more than **15 minutes**. If this happens, you'll have to go through the procedures again to get your iPhone 6s into recovery mode.


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Original Source: https://answers.mindstick.com/qa/50393/why-is-touch-input-not-responding-not-working-on-my-iphone-6s-and-how-to-fix-it

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