---
title: "How to Fix iTunes unknown error 0xE, iTunes does not recognize your iPhone 6s?"  
description: "How to Fix iTunes unknown error 0xE, iTunes does not recognize your iPhone 6s?"  
author: "Torres mary"  
published: 2018-10-15  
canonical: https://answers.mindstick.com/qa/50380/how-to-fix-itunes-unknown-error-0xe-itunes-does-not-recognize-your-iphone-6s  
category: "troubleshooting"  
tags: ["iphone 6s"]  
reading_time: 2 minutes  

---

# How to Fix iTunes unknown error 0xE, iTunes does not recognize your iPhone 6s? 

How to [Fix iTunes](https://answers.mindstick.com/qa/50903/how-to-fix-itunes-error-1671-on-apple-iphone-7-plus) [unknown error](https://answers.mindstick.com/qa/50796/why-is-my-apple-iphone-7-not-recognized-in-itunes-unknown-error-0xe) 0xE, [iTunes does not recognize](https://answers.mindstick.com/qa/50961/how-to-fix-itunes-unknown-error-0xe-itunes-does-not-recognize-your-iphone-6s-plus) [your iPhone](https://answers.mindstick.com/qa/50411/what-to-do-if-your-iphone-x-can-t-be-detected-by-computer) 6s? \
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## Answers

### Answer by Hitesh Vohra

The Lockdown folder is a password-protected and hidden folder that stores a variety of temporary files, most of which are linked to synchronizing Apple devices with iTunes. This folder may be found on any computer that has the iTunes software installed. **Resetting the Lockdown folder** can assist in erasing any faulty data that may have caused iTunes problems and troubles, such as the iOS device recognition [error](https://www.mindstick.com/forum/459/iis-7-error-503-service-unavailable). The following is how it works: \

1. **Remove any Apple devices** that are currently linked to your computer and disconnect them.
2. By hitting the Windows logo key and the **R key** on the computer keyboard, you may access the Run command.
3. In the Run command search box, **type percent ProgramData%** and **hit Enter.**
4. **Double-click on the Apple folder** after you've found it. After that, the folder will open.
5. **Locate the Lockdown folder** and right-click on it.
6. **Select Delete** from the drop-down menu.
7. To confirm the action, **click Delete** or OK if asked.

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Start your computer again. and then see if the problem has been resolved afterward.


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Original Source: https://answers.mindstick.com/qa/50380/how-to-fix-itunes-unknown-error-0xe-itunes-does-not-recognize-your-iphone-6s

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