---
title: "Why does my iPhone 6s unable to restore or update through iTunes, error 9"  
description: "Why does my iPhone 6s unable to restore or update through iTunes, error 9"  
author: "Torres mary"  
published: 2018-10-15  
canonical: https://answers.mindstick.com/qa/50378/why-does-my-iphone-6s-unable-to-restore-or-update-through-itunes-error-9  
category: "troubleshooting"  
tags: ["iphone 6s"]  
reading_time: 1 minute  

---

# Why does my iPhone 6s unable to restore or update through iTunes, error 9 

Why does my [iPhone 6s](https://answers.mindstick.com/qa/50387/how-to-fix-apple-iphone-6s-problem-on-calls-that-go-straight-to-voicemail) unable to [restore](https://www.mindstick.com/blog/239/how-to-back-up-and-restore-a-mysql-database) or [update](https://www.mindstick.com/forum/156355/what-is-google-pigeon-update) through iTunes, error 9 \
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## Answers

### Answer by Hitesh Vohra

**[Error](https://answers.mindstick.com/qa/50769/how-to-fix-bluetooth-that-stops-working-on-iphone-7-cannot-pair-or-connect-bluetooth-devices-after-ios-update) 9 is one of the error numbers that appear on iPhones** and iPads when they are updated or restored using iTunes. According to Apple's support website, this issue is caused by a problem with your device's USB connection, which causes it to detach unexpectedly during syncing. \
The notification 'iPhone has timeout' is frequently related to **Error 9**, and the upgrade procedure through iTunes then terminates. \
**Other circumstances that may cause error 9** to prevent your iPhone from restoring or updating include the following: \

- Access to the Apple servers is blocked by security software.
- Access to the Apple servers is being blocked by a firewall.
- The network settings are messed up.
- iPhone jailbroken.
- The network database on the computer that was previously used to hack or jailbreak other iOS devices was corrupted.

I hope this solution will help you

**[Read More](https://answers.mindstick.com/qa/50854/how-to-fix-the-iphone-6-screen-flickering-problem)**


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Original Source: https://answers.mindstick.com/qa/50378/why-does-my-iphone-6s-unable-to-restore-or-update-through-itunes-error-9

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