---
title: "How to fix Apple iPhone 6s Touch ID that is not working properly, fails to identify fingerprint"  
description: "How to fix Apple iPhone 6s Touch ID that is not working properly, fails to identify fingerprint"  
author: "Torres mary"  
published: 2018-10-15  
canonical: https://answers.mindstick.com/qa/50377/how-to-fix-apple-iphone-6s-touch-id-that-is-not-working-properly-fails-to-identify-fingerprint  
category: "troubleshooting"  
tags: ["iphone 6s"]  
reading_time: 2 minutes  

---

# How to fix Apple iPhone 6s Touch ID that is not working properly, fails to identify fingerprint 

How to [fix](https://yourviews.mindstick.com/view/81628/how-to-fix-your-broken-heart-try-out-these-ways-for-sure) [Apple](https://www.mindstick.com/articles/12629/apple-cracks-down-on-os-level-ad-blockers) [iPhone 6s](https://answers.mindstick.com/qa/50387/how-to-fix-apple-iphone-6s-problem-on-calls-that-go-straight-to-voicemail) [Touch ID](https://answers.mindstick.com/qa/51483/how-to-fix-my-apple-iphone-se-touch-id-that-responds-slowly-or-not-working-at-all) that is not [working properly](https://www.mindstick.com/articles/85595/how-to-troubleshoot-when-your-floating-pond-fountain-is-not-working-properly), fails to [identify](https://yourviews.mindstick.com/view/84167/tips-for-students-on-how-to-identify-fake-news) [fingerprint](https://www.mindstick.com/news/3334/what-makes-whatsapp-passkeys-different-from-the-current-otp-based-verification-system) \
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## Answers

### Answer by Hitesh Vohra

If your [Touch](https://yourviews.mindstick.com/view/50531/get-in-touch-with-the-world-class-3d-product-design-companies) ID starts to malfunction after you install new applications or an iOS update, you can assume it's a software issue caused by flaws or that the newly downloaded files are damaged. **A soft reset** could be able to assist you with these issues. Here's how to do it right on your iPhone 6s: \

1. Hold the **Sleep/Wake** (Power) button down until the Slide to Power Off option shows.
2. To **turn off your gadget** fully, drag the slider.
3. Allow roughly 30 seconds to pass.
4. Press and **hold the Sleep/Wake button** until the Apple logo appears after the time has passed.

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You may forcibly r**estart your iPhone 6s** if it stops responding or becomes stuck. Here's how to do it: \

1. For at least 10 seconds, press and **hold the Home and Sleep/Wake** (Power) buttons simultaneously.
2. When the Apple logo displays, **release both presses.**

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Neither strategy will have an impact your iPhone data thus both are **safe methods to try on.** \


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Original Source: https://answers.mindstick.com/qa/50377/how-to-fix-apple-iphone-6s-touch-id-that-is-not-working-properly-fails-to-identify-fingerprint

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