---
title: "What to do if you see a grey screen at startup"  
description: "What to do if you see a grey screen at startup"  
author: "Deepak Aiyappa"  
published: 2018-09-18  
canonical: https://answers.mindstick.com/qa/49901/what-to-do-if-you-see-a-grey-screen-at-startup  
category: "troubleshooting"  
tags: ["mac troubleshooting"]  
reading_time: 1 minute  

---

# What to do if you see a grey screen at startup

What to do if you see a grey [screen](https://www.mindstick.com/forum/1382/print-something-that-is-not-shown-on-the-screen-using-wpf) at [startup](https://www.mindstick.com/articles/324582/how-to-build-up-a-successful-startup-by-avoiding-these-5-mistakes)\
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## Answers

### Answer by Hitesh Vohra

**Remove Peripheral Hardware and Force a Shutdown** You have no choice except to **force a shutdown** if your machine displays the grey screen. To make sure it's truly turned off, **press and hold the power button.** \
**Remove all peripheral devices** connected to your computer once it has turned off, such as external speakers, Bluetooth, and USB flash drives. After that, **restart your computer.**


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Original Source: https://answers.mindstick.com/qa/49901/what-to-do-if-you-see-a-grey-screen-at-startup

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