---
title: "Reels sound is missing when uploaded from iPhone/Android."  
description: "Reels sound is missing when uploaded from iPhone/Android."  
author: "Ravi Vishwakarma"  
published: 2025-09-18  
updated: 2025-09-21  
canonical: https://answers.mindstick.com/qa/115754/reels-sound-is-missing-when-uploaded-from-iphone-android  
category: "troubleshooting"  
tags: ["troubleshooting", "instagram"]  
reading_time: 2 minutes  

---

# Reels sound is missing when uploaded from iPhone/Android.

## Answers

### Answer by Himanshi Gupta

These days, posting [reels](https://www.mindstick.com/blog/305859/instagram-reels-vs-stories-best-for-brands) is trending. People are fond of it. They are enjoying themselves by posting reels, but what if the reel sound is missing?

The reels' sound can be missing because of various factors, like technical issues, incorrect device settings, cache issues, or any [copyright](https://www.mindstick.com/news/3650/authors-who-contribute-to-training-ai-models-join-copyright-lawsuit-against-openai-microsoft) issue.

Before going too deep, we need to follow the basic fixes:

Restart your device—when you reboot your device, then it will automatically [resolve](https://www.mindstick.com/news/2348/google-will-pay-close-to-400-million-to-resolve-a-us-location-tracking-investigation) the issue. \
Updating [Application](https://www.mindstick.com/blog/59/xaml-extensible-application-markup-language) (Instagram)—You need to ensure that your Instagram app has an updated version.\
Clean cache—Removing the cache can simply resolve the issue.\
Check your device’s sound settings—ensure your device's sound settings are properly managed.

Now, if these basic fixes will not work, then you can also go through these specific solutions:

For iPhone:

Ensure your iPhone is not in silent mode.\
Focus mode—[Disable](https://www.mindstick.com/interview/1528/disable-enable-an-element-in-jquery) the focus mode; otherwise, it will impact the sound [quality](https://www.mindstick.com/interview/329/what-is-the-quality-assurance-in-testing) of your [Instagram reels](https://www.mindstick.com/news/3573/instagram-adds-a-new-feature-globally-allows-downloading-publicly-posted-reels).\
Reset the iPhone settings—Reset your iPhone settings to resolve the issues.

For [Android](https://www.mindstick.com/articles/1672/android-internals):

Clear cache—Step 1. Go to settings.\
Step 2. Click on Apps.\
Step 3. Choose [Instagram](https://www.google.com/search?q=Instagram+%2B+mindstick&rlz=1C1ONGR_enIN1090IN1090&oq=Instagram+%2B+mindstick+&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIHCAEQIRigATIHCAIQIRigATIHCAMQIRigATIHCAQQIRigATIHCAUQIRiPAtIBCTE0Mjg1ajBqNKgCALACAQ&sourceid=chrome&ie=UTF-8). \
Step 4. Go to the storage. \
Step 5. Clear Cache

Check your device permissions—be careful that your Instagram application has all the required permissions to access the microphone and camera. \
Reset Application—Reset your app to resolve the issue.\
Disable the battery saver mode—your battery saver mode will restrict Instagram’s access to the microphone. So, ensure that it is disabled.

Either you have an [iPhone](https://www.mindstick.com/category/article/iphone) or Android; these are the most valuable and simple fixes for the issue that will resolve the issue.


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Original Source: https://answers.mindstick.com/qa/115754/reels-sound-is-missing-when-uploaded-from-iphone-android

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