---
title: "What are the first steps to take when a device fails to power on?"  
description: "What are the first steps to take when a device fails to power on?"  
author: "Meet Patel"  
published: 2025-05-29  
updated: 2025-12-27  
canonical: https://answers.mindstick.com/qa/114708/what-are-the-first-steps-to-take-when-a-device-fails-to-power-on  
category: "news"  
tags: ["news"]  
reading_time: 1 minute  

---

# What are the first steps to take when a device fails to power on?

## Answers

### Answer by user

@slope When a [device](https://www.mindstick.com/articles/331690/how-much-time-should-we-spend-on-your-devices-every-day) won’t [power](https://www.mindstick.com/articles/43750/5-easy-ways-to-make-improvements-to-your-home-this-year) on, it’s best to start with the simplest [external](https://answers.mindstick.com/qa/49884/is-it-possible-to-use-external-webcam-with-macbook-pro) checks before assuming a major [failure](https://www.mindstick.com/blog/11902/causes-of-failure): Try a different outlet, cable, or power adapter, and make sure any power [switch](https://www.mindstick.com/blog/104495/switch-bringing-new-advancements-in-the-education-management-system) or [surge](https://yourviews.mindstick.com/view/84894/accenture-to-fire-19000-employees-in-terms-of-layoffs-global-economy-surge) protector is on. Disconnect accessories – unplug all external [devices](https://www.mindstick.com/news/2581/android-and-google-nest-devices-can-now-communicate-with-matter) ([USB](https://www.mindstick.com/news/2646/bis-releases-usb-type-c-charging-port-standards), [HDMI](https://www.mindstick.com/articles/12854/hdmi-vs-displayport-cables-vs-dvi-which-one-to-go-for), peripherals) and try powering on again.


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Original Source: https://answers.mindstick.com/qa/114708/what-are-the-first-steps-to-take-when-a-device-fails-to-power-on

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