---
title: "How to resolve issues with a computer not connecting to the internet?"  
description: "How to resolve issues with a computer not connecting to the internet?"  
author: "Baishakhi Ghosh"  
published: 2024-01-01  
updated: 2024-01-04  
canonical: https://answers.mindstick.com/qa/108676/how-to-resolve-issues-with-a-computer-not-connecting-to-the-internet  
category: "troubleshooting"  
tags: ["troubleshooting"]  
reading_time: 2 minutes  

---

# How to resolve issues with a computer not connecting to the internet?



## Answers

### Answer by Saumya Mishra

## First, the basics:

- **Check** **cables****:** Ensure Ethernet cables are secure. For Wi-Fi, confirm your device is within range and the network isn't hidden.
- **Restart everything:** Give [your computer](https://www.mindstick.com/articles/13023/choosing-the-best-power-cord-for-your-computer-a-layman-s-guide), router, and modem a quick reboot. This often magically fixes glitches!
- **Run diagnostics:** Windows has a built-in network troubleshooter, accessible through Settings. Use it to diagnose and potentially [fix the issue](https://answers.mindstick.com/qa/94907/how-can-i-fix-the-issue-of-random-pages-turning-blank-on-a-pdf-file-on-adobe-reader-dc).

## If that fails:

- **Forget and reconnect:** On Windows, forget your Wi-Fi network and re-enter the password. This refreshes the connection.
- **Check airplane mode:** Ensure it's disabled, as it can block [internet access](https://answers.mindstick.com/qa/102520/how-does-google-s-project-loon-provide-internet-access).
- **Driver update:** Outdated network adapter drivers can [cause problems](https://answers.mindstick.com/qa/94662/can-google-chrome-updates-cause-problems-issues). Update them through Windows Device Manager.
- **DNS settings:** Try setting your DNS servers to Google's public DNS (8.8.8.8 and 8.8.4.4) to rule out DNS issues.

**[Advanced](https://www.mindstick.com/articles/12993/5-advanced-features-for-your-odoo-ecommerce-theme) options:**

- **Network reset:** Windows has a network reset option that reverts settings to defaults. Use it as a last resort.
- **Contact your ISP:** If nothing works, your internet [service provider](https://yourviews.mindstick.com/view/83937/words-about-mindstick-a-digital-marketing-service-provider) may be having issues. Contact them to check.

Remember, the specific steps might differ depending on your [operating system](https://www.mindstick.com/articles/229069/operating-system-development) and hardware. Google your issue for detailed instructions tailored to your situation


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Original Source: https://answers.mindstick.com/qa/108676/how-to-resolve-issues-with-a-computer-not-connecting-to-the-internet

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