---
title: "What to do if your email is not sending?"  
description: "What to do if your email is not sending?"  
author: "Mukul Goenka"  
published: 2024-01-01  
updated: 2024-01-01  
canonical: https://answers.mindstick.com/qa/108646/what-to-do-if-your-email-is-not-sending  
category: "troubleshooting"  
tags: ["troubleshooting"]  
reading_time: 2 minutes  

---

# What to do if your email is not sending?



## Answers

### Answer by Mukul Goenka

If you're experiencing issues with your email not sending, consider the following [troubleshooting](https://www.mindstick.com/articles/1617/desktop-troubleshooting) steps to identify and resolve the problem:

**Check Internet [Connection](https://www.mindstick.com/articles/123/connection-string):** Ensure that your internet connection is stable. A weak or interrupted connection can prevent emails from being sent. Try loading a webpage or accessing other online services to verify your internet connection.

**Verify Recipient Email Address:** Double-check the recipient's email address for accuracy. Typos or incorrect addresses can lead to [delivery](https://www.mindstick.com/news/3115/tesla-beats-second-quarter-delivery-estimates-as-price-cuts-pay-off) failures.

**Check Outbox:** Examine your email client's Outbox or Sent folder. If the email is stuck in the Outbox, there may be issues with the server connection or configuration.

**Review Email Size and Attachments:** Large email attachments can cause sending failures. Consider compressing large files or using file-sharing services for heavy attachments.

**Email Server Settings:** Ensure that your email client settings are configured correctly. Verify the incoming and outgoing server settings, as well as the [authentication](https://www.mindstick.com/articles/324836/how-to-use-authentication-in-asp-dot-net-core-mvc) methods required by your email provider.

**Check Email Quota:** Some email providers impose storage limits. If your email [account](https://www.mindstick.com/articles/33699/how-tech-is-disrupting-the-accounting-world) is near its quota, it may prevent new emails from being sent. Clear out unnecessary emails or attachments to free up space.

**Try [Alternative](https://www.mindstick.com/forum/2324/what-is-the-alternative-to-the-mvc) Ports:** If using a desktop email client, try changing the outgoing server port. Some [internet service](https://www.mindstick.com/news/2190/starlink-a-private-aeroplane-internet-service-is-launched-by-spacex) providers may block default ports, causing sending issues.

**Disable Antivirus or [Firewall](https://www.mindstick.com/blog/306201/firewall-solutions-for-tech-inspired-businesses-key-facts-to-know) Temporarily:** Your antivirus or firewall settings may be blocking the email client. Temporarily disable these [security](https://www.mindstick.com/articles/1671/wcf-security-in-dot-net-technology-using-c-sharp) features and attempt to send the email again.

![Email message inbox notification on laptop screen, business background Email notification concept, one new inbox e mail, envelope with incoming message on computer laptop screen, business office desk background E-Mail Stock Photo](https://media.istockphoto.com/id/1229883762/photo/email-message-inbox-notification-on-laptop-screen-business-background.jpg?s=1024x1024&w=is&k=20&c=B7uM6ZzSvORpHeKKsy4z7N6bxW56L5gwA7dLQ2uZ6nM=)

If the problem persists, contact your email provider's support for assistance or consult online forums for specific troubleshooting related to your email client or service.

Read also: [How to fix email login problems](https://answers.mindstick.com/qa/108490/how-to-fix-email-login-problems)


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Original Source: https://answers.mindstick.com/qa/108646/what-to-do-if-your-email-is-not-sending

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