Why isn't my Outlook email working on my phone?

Asked 25-Jan-2022
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Here are a few probable reasons why your Outlook email account isn't working and how to fix it.

  • On Windows, you're using the mail app: Windows Live Mail 2012 has lost the ability to connect to Outlook accounts. To access the Outlook website, Windows Live Mail users must use a web browser or another software.
  • Your Outlook.com account and the Outlook app are not linked: Make sure your outlook account on your mobile device is connected. To send emails, you must be linked to your phone.
  • You changed your password recently: If you changed your password on Outlook.com recently, you'll need to do the same on your Outlook mobile app. . If you do not do this, you will not be able to log into your outlook account from your mobile device.

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