Why won't my Android phone open up some PDFs, but will open other PDFs downloaded from the internet?

Asked 4 years ago 868 views

1 Answer

The Adobe PDF viewer can open practically every file type. However, you may occasionally discover that your Adobe is unable to open PDF files on your Android device.
This can happen for a variety of reasons, including the PDF not being correctly decoded during download or its format not being supported by Adobe. However, you do not need to be concerned about Adobe not opening PDF on your Android because there are other solutions available.
Go to the settings menu on your smartphone. Select Apps.
Locate the Adobe Reader application. Select Force Stop from the drop-down menu.
To force a stop, click Okay.
Clear cache and clear data are the two options available. Then navigate to the Playstore. Look for Adobe Reader. To update your app, select Update. Your phone should be restarted.

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